3 Things Every Hotel Referral Program Should Include


A hotel referral program and Hotel marketing techniques is a great way to get customers excited about your hotel. However, if you have a system that’s not fully developed or lacking any kind of real value, it’ll only hurt your success in the long run.
 
Instead, you should create a hotel referral program that not only builds loyalty, but also inspires customers to get others involved. That said, here are 3 things every hotel referral program should include:

1. An Easy Way to Sign Up

Accessibility is everything, so make sure that you give your customers an easy way to sign up for your hotel referral program.
This means using a system that collects their email and phone number, along with their name and location. Of course, you can write this info down into a master log or spreadsheet, but a fun tool to consider that easily collects basic contact information is a hotel photo booth called BuzzyBooth.

In addition to collecting customer data, BuzzyBooth also gives customers a fun, memorable snapshot of their stay, which customers can send to themselves and then post it on social media. So in one device, you get an easy way to sign people up for your hotel referral program, as well as turning them into brand advocates that promote the success of your hotel.

2. An Attainable Point System

Once you figure out the best way to get customers signed up, your next move is to ensure that you have an attainable points system for customers to cash in on.
For example, you can’t have a hotel referral program where point benchmarks or rewards are so far out of reach—-no one will want to participate if that’s the case. So, in order to hook customers right away, it’s always best to offer low hanging fruit to start. This means offering some kind of reward that comes from just passing long a single hotel referral or giving customers a large boost in points for the first 5 people who use their referral code when they book a room.

Instantly, a customer receives the value aspect of the hotel referral program, which then inspires them to stay involved when they see that they’re close to booking a free night’s stay or getting a major discount on a room.

3. Make Your Hotel Referral Program Shareable

Lastly, make your hotel referral program shareable.
You can’t rely on email addresses and referral codes alone. In this day and age, you have to make things shareable to the point where someone can easily Tweet, use Facebook, or share a code to Instagram with the click of a button. With that in mind, on your website or mobile app, be sure to include some kind of shareable system that makes sending hotel referral program info to other people a simple task for the consumer.

There are tons of plug-ins available that website hosts can include to instantly share info to social media. And with that technology, it only enhances your reach to other demographics, which can then grow your hotel referral program to the greatest amount of people out there.

Build a Hotel Referral Program that Works

There are lots of cool campaigns and ideas you can use to build a hotel referral program that works.

Just be sure to follow these three rules and adapt to any changes accordingly. However, as long as you’re flexible and focused on bringing customers value, you should have no problem building a network of steady referrals.

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